Shipping policy

JUSTLOWKE SHIPPING POLICY

At JustLowke, every order is produced specifically for you and shipped directly from one of our fulfilment partners.

Please read the information below regarding production, delivery and tracking.

ORDER PROCESSING & PRODUCTION

As our clothing is produced on demand, orders require production before they are shipped.

Most orders are produced and dispatched within approximately 2–7 business days. Production times may occasionally be longer during busy periods, holidays, stock shortages or other circumstances outside our control.

Production time is separate from shipping time.

SHIPPING & DELIVERY

Shipping options, estimated delivery times and shipping costs are shown at checkout where available.

Delivery times vary depending on:

Your delivery location
The product ordered
The fulfilment location
The shipping method
The shipping carrier

Delivery estimates are provided as guidance and are not guaranteed delivery dates.

Once your order has been produced and handed to the shipping carrier, delivery times may be affected by circumstances outside our control, including carrier delays, severe weather, customs processing and busy seasonal periods.

SHIPPING COSTS

Shipping charges are calculated based on the products in your order, delivery destination and available shipping method.

The applicable shipping cost will be displayed during checkout before you complete your purchase.

Printify shipping costs vary by product, Print Provider, shipping method and destination.

ORDER TRACKING

Where tracking is available, you will receive tracking information once your order has been produced and dispatched.

Please allow some time after receiving your tracking information for the carrier's tracking system to update.

Some shipping services or locations may not provide full tracking information.

MULTIPLE PACKAGES

If you order multiple products, your items may occasionally be produced at different fulfilment facilities.

This means your order may arrive in more than one package and at different times.

You will not be charged additional shipping after your order has been placed because items are sent separately.

INCORRECT SHIPPING ADDRESSES

Please make sure your delivery address is correct before completing your order.

If you notice an error, contact us at JustLowke@gmail.com as soon as possible with your order number and the correct address.

Once an order has entered production or been shipped, we cannot guarantee that the delivery address can be changed.

JustLowke cannot be held responsible for delivery problems caused by an incorrect or incomplete address supplied by the customer, except where otherwise required by law.

DELAYED ORDERS

Occasional shipping delays can happen.

If your order has not arrived within the estimated delivery period, please check your tracking information first.

If there has been no tracking update for an extended period or you believe your package may be lost, contact us at JustLowke@gmail.com with your order number and we will investigate the issue.

Please do not contact the fulfilment provider directly — JustLowke will handle this for you.

LOST OR DAMAGED PACKAGES

If you believe your parcel has been lost during transit, please contact us and we will investigate the issue with our fulfilment and shipping partners.

If your parcel arrives damaged, please contact us as soon as possible and provide:

Your order number
Photographs of the damaged packaging
Photographs of any damaged products

We will review the issue and arrange an appropriate resolution where applicable.

INTERNATIONAL ORDERS

International shipping availability depends on the product, fulfilment provider and destination.

International deliveries may take longer due to customs processing and local postal services.

Depending on the destination country, an order may also be subject to customs duties, import taxes or other charges. Where these charges are not collected during checkout, they may be payable by the recipient in accordance with local laws.